Help Centre

Frequently Asked Questions

Everything you need to know about Arowva Development's services, pricing, process, and support.

General

Arowva Development is a software development company that builds custom web applications, AI and machine learning solutions, mobile apps, SaaS platforms, and cloud infrastructure. We serve startups, SMBs, and enterprises globally.
We are based in Serilingampalli, Telangana, India (Hyderabad region), and work with clients worldwide. Our team operates fully remotely, allowing us to collaborate with businesses across time zones.
You can reach us at support@arowva.com or via the contact form on our Contact page. We typically respond within 1–2 business days.

Services

We offer: Web Development, AI/ML Pipeline Integrations, Mobile App Development, Cloud & DevOps, SaaS Product Development, Workflow Automation, Autonomous AI Agents, Generative AI & LLMs, UI/UX Design, SEO & Digital Growth, and Brand Strategy.
Yes. Custom software development is our core service. We build bespoke solutions designed precisely for your business requirements — not template-based products.
Yes. We build AI applications including LLM integrations, Retrieval-Augmented Generation (RAG) systems, autonomous AI agents, NLP pipelines, and custom machine learning models using Python, LangChain, PyTorch, and OpenAI APIs.
Yes. We design and build full-cycle SaaS platforms featuring multi-tenant architecture, subscription billing (Stripe), analytics dashboards, user authentication, and scalable cloud deployment.
Yes. We build native and cross-platform mobile applications for iOS and Android using React Native and Flutter, with offline support, biometric security, and high-performance animations.

Process & Timeline

Simply fill out our contact form or email support@arowva.com. We'll schedule a discovery call to understand your requirements and provide a tailored project proposal.
An MVP typically takes 6–8 weeks. More complex enterprise systems, AI pipelines, or multi-platform products can take 3–6 months. We provide a detailed timeline during the discovery phase before work begins.
We follow an agile process: Discovery & Specs → System Architecture → UI/UX Design → Development → QA & Testing → Deployment → Post-launch Support. You're involved at every major milestone.
Yes. We hold regular sprint reviews. Changes within agreed scope are included. Larger scope additions are handled as change orders with updated timelines and pricing.

Pricing

Pricing depends on scope, complexity, technology, and timeline. We offer both fixed-price and time-and-materials engagement models. Use our project estimator or contact us for a tailored quote.
Yes. We work with early-stage startups and can help scope an MVP that fits your budget while delivering a functional, professional product you can launch and iterate on.

Support & Maintenance

Yes. We offer SLA support packages covering active server monitoring, security patches, performance optimization, and feature updates. Support terms are agreed before project launch.
We treat all client information as strictly confidential. We can sign NDA agreements before project discussions if required. See our Terms and Conditions and Privacy Policy for details.

Legal & Policies

Our refund policy covers cancellations before and after work begins, milestone payments, third-party costs, and exceptional circumstances. Please read our full Refund Policy for details.
Upon receipt of full payment, all custom code and deliverables produced for your project become your property. Open-source components remain subject to their respective licences.

Still have questions?

Our team is happy to help. Reach out and we'll respond quickly.

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